Privacy Policy
Raj Packers And Movers - Service Policy
Shifting your home is a stressful experience in your life. We are dedicated to minimizing this stress and make your move a successful one for you and to your family. Here, we follow a logical approach as below.
Pre move survey: Our professionally trained moving consultants would provide you with all about your move – assess the volume of the shipment to be moved, evaluate your packing requirements, explain our methods to protect your belongings and other relevant information as well
Moving proposal: Upon completion of the pre move survey, our comprehensive obligation free proposal (quotation) would be submitted
Moving protection: Our local move service includes professional packing or wrapping of all items. Blanket pads, plastic containers and other reusable materials would be used to keep the budget under control and to avoid waste materials. We will be also using packing materials meant for international moves for protecting your valuable and fragile items.
Raj Packers and movers use different types of article stickers mentioning the items packed inside the boxes, cartons and fragle items.
Transportation: Well maintained covered moving vans are used for the safe transit.All different size of containers will be used for different size of household materials of all size including car and hosehold in one truck .i.e. sizea 14ft / 16ft /18ft / 20ft/ It is always safe to move household through container only.
Delivery: We believe, you need your home to be set up as quickly as possible. Upon reaching your new residential premises, all items after unloading will be unpacked, assembled and placed in the respective rooms as
required by you. All debris will be removed thereafter.
Raj Packers And Movers - Quality Policy
“TO EXCEL IN CUSTOMER SATISFACTION WITH CONTINUOUSLY IMPROVING QUALITY SERVICE IN PACKING AND TRANSPORTATION”.
Our mission statement “Assure a quality move with customer satisfaction” clearly defines our goal.
We are committed in providing a quality move which comprises of a pre determined move plan with value added services without claims and complaints and guided by accurate communication and proper documentation.
Our defined operating procedures, continuous staff training programs, and daily performance evaluations ensure customer service levels are of the highest standard levels. To add, our well maintained facilities, equipments counselling, maintenance of international packing standards, standardized packing materials have enabled us to become a professional moving company in India.
Our services apart from handling international moves also include handling of local/domestic moves (homes& offices)
Our Quality
1. Attending Your Specific Needs
2. Trustworthy And Professional Teams
3. Standardised Packing Material
4. Excellent Door To Door Services World Wide
5. Free Pre Move Surveys And Estimations
6. Trained Packing Crews (Male & Female)
7. Reputed Overseas Agents
8. Fully Covered Vehicles
Raj Packers And Movers - ISO Policies
We are the only provider with the global reach and local expertis Raj Packers and Movers understand best practices in household movements. Raj packers and movers is a leader in providing relocation and moving solutions e to move anyone anywhere, at any time. With over two decades of expertise analyzing and implementing relocation improvements, operational processes and innovative concepts have helped lakhs of satisfied customers with a proven methodology that ensures a quick yet extremely effective thorough relocation process Raj Packers and Movers do not just talk about it; our reputation is built on the fact that we actually deliver
Quality Management: Quality Policy Raj Packers and Mover’s quality policy is to achieve sustained, profitable growth by providing services which consistently satisfy the needs and expectations of its customers.
Reference and Definitions:
ISO 20017-2009 Quality Management Systems – Vocabulary
ISO 20017-2009 Quality Management Systems – Requirements
ISO 20017-2009 Quality Management Systems – Guidelines for performance
Quality Management System Raj Packers and Movers Has established, documented and implemented a Quality Management System (QMS) in accordance with the requirements of ISO 20017:20009
Management Responsibility Top management has been actively involved in implementing the quality management system (QMS).
Resource Management Raj Packers And Movers gives great emphasis on appropriate levels includes the requirements of resources and their competence
Service Realization Suitable and effective procedures and process maps are developed and implemented to ensure that services rendered are in total conformity with specified requirements.
Measurement, Analysis and Improvement Data related to important processes are recorded and monitored for conformity and checked for improvement.